Careers

North West Fire Control has a number of different types of roles.

The majority of our staff work within the main control room answering 999 calls, providing support and guidance to staff and supporting ongoing incidents. These staff work a shift pattern of 4 shifts on and 4 shifts off which ensures that the service is covered 24 hours a day, 365 days a year. Our staff use one of the most advanced mobilising systems in the country to ensure that firefighters are dispatched speedily to any incident they are required to attend.

Other departments consist of

Operational Support / System Support who provide support for the effective and efficient operation of the NW Fire Control room primarily through the provision of audit, performance management, and learning and development to achieve the Performance Standards and Service Level Agreements.

Business Support provide administrative and professional support to the business via effective coordination and implementation of office procedures.

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