Latest Vacancies

Control Room Operator Vacancies

Please note, due to the number of applications received we are unable to contact all unsuccessful applicants.  We thank you for your application and interest in the role and North West Fire Control.

A Career in Emergency Services – Regional Fire Control Room Operator

As a regional control room operator, you will be part of a dedicated team working together to deliver call handling, mobilising and incident co-ordination services for four fire and rescue services.

There is a full development programme with great opportunities to work your way through the ranks and enjoy a rewarding career. We are continuously horizon scanning looking to introduce exciting operational excellence initiatives so there are lots of opportunities.

It is shift work, with a mixture of 12 hours days, nights and 10 hour mid shifts. You will be issued your working patterns for the whole year in advance.

You will relish a challenge, understand the needs of the public comes first and can demonstrate the ability to learn and manage complex dynamic decision making. The ability to think and communicate effectively while listening and typing is the challenge not everyone can rise to. Are you that special someone?

Our organisation is owned by the four Fire and Rescue Services so you will be part of safe and secure environment where we share values and support each other, priceless in the current uncertain times.

The benefits are:
Salary starting at £23204.93 rewarded with increases to £28049.52 as you successfully complete the development programme.
Further performance related annual increases mean a fully qualified operator earns £31904.49 per annum.

In-depth induction programme and further regular personal development and training opportunities. NWFC operates an expression of interest scheme which means we will help you to skill up for that next promotion.

Annual leave of 29 days which on your shift pattern equates to 7.25 weeks off a year

Local government pension scheme – its about the best you can get

Generous occupational sick pay – we paid all covid sickness absences last year

Free uniform – its branded so you can claim against tax

Free safe and secure on-site parking

If you want to find out if it is the career for you come and pay us a no obligation visit or apply on-line at

Please complete the application form by clicking the apply today box below.  Application forms must be completed in full with supporting statement.